October 22, 2018
  • 5:29 pm Nicaragua Kicks Out UN Team for Criticizing Human Rights Violations
  • 5:20 pm Hewlett Packard Enterprise Expands in Costa Rica with New Delivery Center
  • 8:01 pm Chile Named Best Country For Doing Business in LatAm by Forbes
  • 6:52 pm Faces in the Crowd – Ian Jacobs
  • 8:44 pm Recap: 5 Pro Tips for Attracting Young Talent When Recruiting for BPO
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The UN team has confirmed the explosion, adding that it would continue monitoring the situation from outside the country’s border.
The post Nicaragua Kicks Out UN Team for Criticizing Human Rights Violations appeared first on Nearshore Americas.

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Built with an investment of US$11 million, the new office will hire IT engineers and provide research and development support for the company’s global operations.
The post Hewlett Packard Enterprise Expands in Costa Rica with New Delivery Center appear…

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With strong financial institutions and a stable political climate, Chile has been found to be the best country for doing business in Latin America, according to Forbes.
The post Chile Named Best Country For Doing Business in LatAm by Forbes appeared fi…

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As a senior analyst at Forrester Research, Ian Jacobs specializes in customer care technologies for those who plan, build, and run customer platforms for enterprises.
The post Faces in the Crowd – Ian Jacobs appeared first on Nearshore Americas.

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These top-level tips come from BPO providers with successful youth recruitment campaigns, offering great advice for keeping the new generations invested in your company.
The post Recap: 5 Pro Tips for Attracting Young Talent When Recruiting for BPO app…

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The Mexican central bank, Banco de México, has reportedly agreed to harness blockchain technology and experiment with cryptocurrencies as part of its broader plans to push down financial transaction costs.
The post Mexico to Experiment with Blockchain …

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Speaking at Nexus 2018, Jim Marshall from Silicon Valley Bank explores the evolving innovation ecosystem in Silicon Valley, the impacts on the venture capital market, and the emerging platforms affecting the IT services and BPO industries.
The post Rol…

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When it comes to selecting a suitable BPO vendor, one of the best ways to make a reliable determination is within the first few minutes of a site visit. Here’s how to learn what you need to know from the offset.
The post How to Use Your First Site Vis…

336-541-4410

Global BPO provider CGS has found that many consumers still prefer human agents to chatbots for their customer service engagements, unless dealing with simpler, fast transactions.
The post Optimal CX Requires Blended Bot and Human Experience, CGS Finds…

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Mexico spends less than 1% of its gross domestic output on research and technological development, according to the bank’s annual analysis of the Mexican economy.
The post Mexico’s Minimal Investment in R&D Curtailing Productivity: IDB appeared fi…

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